Since 2006, Music Rocks is a company established in the disability sector for our clients to achieve amazing results. Music Rocks Australia provides 'Innovative Community Participation', capacity building and disability structured courses for so many people of all abilities and ages. Individual lessons, band and social outcomes are all designed perfectly for each person that meet goals and outcomes especially for NDIS plans. It really is a triumph, not a program to see who fits, but an eyeball for what each person wants to do, and then knocking those things off!
Our Beats Per Mind Program puts our people of all abilities in touch with their own stories for song writing and performance. The goal setting and the empowerment in our musician's lives is guided by our reporting and recording of dialogue, mood, and NDIS linked and planned outcomes. This program is huge for our NDIS participants and all our people who are creative in music. The DJing courses are always a big hit with our people with a disability too! Just fantastic!
​
Our line items and service agreements will not change given the recent changes to the NDIS in 2024. and there is no change given our registration and how we fit into everyone’s plans and funding. Our course structure requires an automatic re-enrolment or cancellation at the end of each term with a goal-oriented outcome that aligns with NDIS line items. These courses have differing outcomes each time and are a huge part of building our community for our musicians who are at risk of social isolation without their participation. The course fees that our musicians will continue with would be out of reach for our families without the support of the NDIS.
​
Our client manager, Joelle Neville is wonderful to really help things along when you're new and for your NDIS management at Music Rocks! joelle@musicrocks.com.au Our Service agreement is available upon request and outlines how our courses fit into your plans for both core and capacity building areas.
​
To ensure the safety and perfect delivery of services, Music Rocks Australia has created policies in regard to Human Management, Complaints resolution, Risk and Incident minimization and management and Reportable Incidents. Each NDIS participant is safeguarded with a service agreement and we make our communication easy and simple.
In the event you would like assistance, find resources, make a query or a complaint please make contact via email at admin@musicrocks.com.au, via phone at (08) 9275 2111 or via the contact us tab on this website :) In the event of an issue or complaint, the Music Rocks Australia Director will make contact with you within 24 hours of the lodgement and aim to have the issue resolved within 21 days. For anonymous complaints or feedback please send a hard copy letter to 98. Anzac Terrace, Bassendean, Western Australia (6054). Our people are everything and we will make sure you are cared for and heard at all times. If the participant or their representative is not satisfied or does not wish to speak to the Director, they can contact the National Disability Insurance Agency by calling 1800 800 110, visiting one of their offices in person, visiting ndis.gov.au for further information, or contacting the Health and Disability Services Complaints Office (HaDSCO) hadsco.wa.gov.au
​
Here are our policies in line with the NDIS Commissioner to ensure quality for our NDIS participants:
​
​
​
​
​
​
​
​
​
​
​
Here are the forms for your submission in the event of a complaint or a reportable incident:
​
​